What Australians generally think of Lasseters
Public feedback on Lasseters Hotel Casino is mixed on the casino side and more positive for the hotel. The venue does not have an active Trustpilot profile, so most detailed comments come from TripAdvisor for the casino and Booking.com for the accommodation. On TripAdvisor, the casino usually sits around the middle of local attractions, with roughly as many neutral and negative reviews as positive ones. Guests often say the gaming floor is dominated by poker machines, with limited table games and a quiet atmosphere. In contrast, the Crowne Plaza Alice Springs Lasseters hotel typically scores above 8 out of 10 on Booking.com, with cleanliness, comfort, staff and location performing strongly. Food quality and buffet consistency are the main weak spots across hotel comments. Overall, reviews suggest the property works better as a regional hotel with a modest casino attached than as a full-scale gaming destination.
Where Lasseters reviews actually appear
People searching for “Lasseters Hotel Casino review Trustpilot” usually do not find much. The property does not appear to maintain a visible Trustpilot page, and there is no established history of user ratings there.
For this kind of land-based casino resort in Australia, feedback tends to concentrate on platforms used by travellers rather than on consumer complaint sites. In practice, most recent and detailed opinions about Lasseters show up on:
- TripAdvisor - separate entry focused on the casino and entertainment
- Booking.com - guest reviews for the hotel rooms and facilities
- Yelp - a smaller number of comments, often from tourists
This pattern matches other regional casinos in Australia, where Trustpilot is rarely a primary review source.
Casino ratings and position on TripAdvisor
On TripAdvisor, the casino is listed as an attraction independent from the hotel. It usually holds an overall rating of around 3.3 out of 5, based on about 188 reviews. The distribution is roughly:
| Rating category | Approximate count |
|---|---|
| Excellent | 38 |
| Very good | 56 |
| Average | 43 |
| Poor | 24 |
| Terrible | 27 |
With this spread, Lasseters sits close to the midpoint of ranked “things to do” in Alice Springs, somewhere around 39th to 40th place out of about 79 to 80 entries. So it is neither a highlight of the region nor a venue that is consistently criticised across the board.
What visitors say about the casino floor
TripAdvisor comments repeat several themes about the gaming area:
- The floor is heavily skewed towards pokies, with some visitors estimating that around 90% of the offering is poker machines.
- Table games are mentioned as being closed, limited in number, or not always staffed when people arrive.
- Several reviewers compare the feel of the place to a “fancy RSL club” rather than to a large international casino.
Those who leave positive notes often highlight that:
- The venue looks clean and is reasonably well maintained.
- There are on-site food options that many find acceptable for a casual night out.
- The atmosphere is relaxed and low-key, which suits guests who do not want a high-pressure gaming environment.
Less satisfied guests usually mention:
- Disappointment with the lack of active table games.
- An atmosphere they find too quiet or subdued for a casino.
- Occasional reports of service that feels inconsistent.
One review points out that age checks were not carried out at the door during their visit, which is notable because the venue is meant to admit only patrons 18 and over.
